Refund Policy

    Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an Online Course or Program.


    As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy an upskilling course on NGU Education Pvt Ltd. (Coding Shuttle), you agree to our Privacy Policy, Terms of Use and refund policy.


    Price Range

    At NGU EDUCATION PRIVATE LIMITED, we have customized pricing according to the services rendered by us. The details are provided to you beforehand according to the effort, efficiency and the output of the service. Typically, the range of transactions on our website varies from INR 2000/- to 25,000/-.


    Schedule of payment

    Some of our services can be utilized for fixed durations. In such cases, it is clearly mentioned within the description of these services. The period of usage in these cases vary from 15 days to 2 year.


    Price Matching

    At NGU EDUCATION PRIVATE LIMITED, we are committed to offering you the best possible prices.


    Pricing Errors

    We work hard to ensure the accuracy of pricing. Despite our efforts, pricing errors may still occur. If a course's price is higher than the price displayed, we will cancel your order of that item and notify you of the cancellation.


    Shopping Cart

    Items in your Shopping Cart reflect the current price displayed on the item's product details page. Please note: This price may differ from the price displayed when the item was first placed in your Shopping Cart.

    Our service is offered for sale by NGU EDUCATION PRIVATE LIMITED for your personal reference and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.


    Refunds policy

    Refunds: For Online Courses

    There will be a 10% refund charge and you will get 90% of your total paid amount back into your account in case of refund, only if the request is raised within 7 days of the batch start date. Post 7 days of batch start, fees is not refundable under any circumstances. Any refund requests raised before the batch start date will not be considered.

    The Cohort based courses are refundable, while the courses tagged as "SELF-PACED" are NOT refundable.

    To claim “7-days no question asked” refund, kindly follow the below procedure:

    • Drop an email on: contact@codingshuttle.com with a subject “Online course refund | Registered email id”. (Please do not forget to provide the registered email id in the subject)
    • Give valid reason for the refund. [for our internal purpose only]
    • Ensure that the email is received within five days of batch start date.
    • Refund will be processed within 25 working days of receiving the refund email Our Customer Service Specialists are ready to assist you—simply drop an email at contact@codingshuttle.com.

    Refunds: Duplicate payment

    Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 25 working days post intimation by the customer

    Note: All refunds will be processed within 25 working days after the refund request is approved by NGU Education Pvt Ltd.